We are surrounded by people trying to make the world a better place.
Peace activists bring enemies together so they can get to know one
another and feel each other’s pain. School leaders try to attract a
diverse set of students so each can understand what it’s like to walk in
the others’ shoes. Religious and community groups try to cultivate
empathy.
As Steven Pinker writes in his mind-altering new book, “The Better
Angels of Our Nature,” we are living in the middle of an “empathy
craze.” There are shelfloads of books about it: “The Age of Empathy,”
“The Empathy Gap,” “The Empathic Civilization,” “Teaching Empathy.”
There’s even a brain theory that we have mirror neurons in our heads
that enable us to feel what’s in other people’s heads and that these
neurons lead to sympathetic care and moral action.
There’s a lot of truth to all this. We do have mirror neurons in our
heads. People who are empathetic are more sensitive to the perspectives
and sufferings of others. They are more likely to make compassionate
moral judgments.
The problem comes when we try to turn feeling into action. Empathy makes
you more aware of other people’s suffering, but it’s not clear it
actually motivates you to take moral action or prevents you from taking
immoral action.
In the early days of the Holocaust, Nazi prison guards sometimes wept as
they mowed down Jewish women and children, but they still did it.
Subjects in the famous Milgram experiments felt anguish as they appeared
to administer electric shocks to other research subjects, but they
pressed on because some guy in a lab coat told them to.
Empathy orients you toward moral action, but it doesn’t seem to help
much when that action comes at a personal cost. You may feel a pang for
the homeless guy on the other side of the street, but the odds are that
you are not going to cross the street to give him a dollar.
There have been piles of studies investigating the link between empathy
and moral action. Different scholars come to different conclusions, but,
in
a recent paper,
Jesse Prinz, a philosopher at City University of New York, summarized
the research this way: “These studies suggest that empathy is not a
major player when it comes to moral motivation. Its contribution is
negligible in children, modest in adults, and nonexistent when costs are
significant.” Other scholars have called empathy a “fragile flower,”
easily crushed by self-concern.
Some influences, which we think of as trivial, are much stronger — such
as a temporary burst of positive emotion. In one experiment in the
1970s, researchers planted a dime in a phone booth. Eighty-seven percent
of the people who found the dime offered to help a person who dropped
some papers nearby, compared with only 4 percent who didn’t find a dime.
Empathy doesn’t produce anything like this kind of effect.
Moreover, Prinz argues, empathy often leads people astray. It influences
people to care more about cute victims than ugly victims. It leads to
nepotism. It subverts justice; juries give lighter sentences to
defendants that show sadness. It leads us to react to shocking
incidents, like a hurricane, but not longstanding conditions, like
global hunger or preventable diseases.
Nobody is against empathy. Nonetheless, it’s insufficient. These days
empathy has become a shortcut. It has become a way to experience
delicious moral emotions without confronting the weaknesses in our
nature that prevent us from actually acting upon them. It has become a
way to experience the illusion of moral progress without having to do
the nasty work of making moral judgments. In a culture that is
inarticulate about moral categories and touchy about giving offense,
teaching empathy is a safe way for schools and other institutions to
seem virtuous without risking controversy or hurting anybody’s feelings.
People who actually perform pro-social action don’t only feel for those
who are suffering, they feel compelled to act by a sense of duty. Their
lives are structured by sacred codes.
Think of anybody you admire. They probably have some talent for
fellow-feeling, but it is overshadowed by their sense of obligation to
some religious, military, social or philosophic code. They would feel a
sense of shame or guilt if they didn’t live up to the code. The code
tells them when they deserve public admiration or dishonor. The code
helps them evaluate other people’s feelings, not just share them. The
code tells them that an adulterer or a drug dealer may feel ecstatic,
but the proper response is still contempt.
The code isn’t just a set of rules. It’s a source of identity. It’s
pursued with joy. It arouses the strongest emotions and attachments.
Empathy is a sideshow. If you want to make the world a better place,
help people debate, understand, reform, revere and enact their codes.
Accept that codes conflict.